Route: Post-Purchase Platform. Protection, Tracking, Returns
Own the post-purchase experience with Route. Scale your brand using the #1 platform for package protection, AI-driven returns, and real-time tracking.
Route
Good Evening! When you have new shipments, you can track them here.
Route
Access the Route Brand Portal to manage your account and streamline your brand's operations efficiently.
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Sign in to access your Route account and manage your brand's operations efficiently.
Returns & Claims - Route
Let's find your order email
Route
Handle everything you need after check-out Route protects your orders, tracks them right to your door, and provides frustration free returns.
Track - Route
Route connects to more than a thousand carriers worldwide like UPS, FedEx, DHL, USPS, and more while delivering consistent tracking accuracy across any fulfillment setup.
File and manage claims – Route
How Route’s claims process works How do I file a claim on behalf of my customer? Claim status definitions How to check status of a claim Deadlines to file a claim Why was my customer’s claim …
Create a Workflow That Makes a Specific Product Collection Final Sale
Route Returns makes it easy to control which products are eligible for return through customizable workflows. If you want to mark certain products as final sale —meaning they can't be returned—you …
Shipping Protection & Claims – Route
Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims Re-Opening Claims by Customers and …