When restaurant operators talk to AI chatbots, what do they talk about? Toast, the POS supplier to more than 170,000 U.S. restaurants, has some answers. The company on Tuesday published data about how ...

It’s hard to believe that just a few years ago, Large Language Models (LLMs) like ChatGPT, Claude, and Gemini weren’t widely used—or used at all! Now organizations and corporations in every industry ...

Eri Petherbridge, a psychology student in Boone, N.C., was going to therapy three times a week when her therapist suggested she start using an artificial-intelligence chatbot for support between ...

After beta-testing a model for library fulfillment in late 2025, Seattle-based ThriftBooks has launched LibraryAdvantage, a program for ordering everything from new releases to out-of-print editions.

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward ...

About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

If you're looking to escape ChatGPT or welcome it with open arms, here's how to export and import your data. Millions of people use ChatGPT as their go-to AI chatbot every day, but the competition has ...

The takeaway: Despite the apparent growth of an anti-generative AI movement, more Americans are using chatbots than ever before, according to a new survey. But somewhat paradoxically, just 16% of ...

The latest study from Pew Research finds that more people are using chatbots, but they’re wary. The latest study from Pew Research finds that more people are using chatbots, but they’re wary. is the ...

This study is Pew Research Center’s latest effort to explore how Americans use and view artificial intelligence (AI). The study also dives into who uses chatbots and has smart home devices with AI ...

Want to switch AI chatbots while keeping all your old information? Here's how to do it. If you’re already invested in a specific AI chatbot, the idea of switching to another one can seem daunting, ...

DoorDash launched a new chatbot that lets users order food and groceries and make reservations with photos and prompts. It's a market that's becoming a major testing ground for agentic AI tools.