Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Professor Watson announces the opening of enrollment for the next session of Ethics in the Workplace, a specialized course ...

Entergy Arkansas will hold a series of customer events Monday across Arkansas to connect customers with resources and community partners who can provide assistance and energy saving options.

The GMA program will stop accepting new applications on March 31, 2026, at 11:59 p.m. All application packages must be complete and fully submitted through the Georgia Mortgage Assistance application ...

Epoch Expands BMW Diagnostic Capabilities with New Software Epoch Automotive (NASDAQ:EA) This investment allows us to perform BMW diagnostics with the accuracy owners expect from factory tools.” — ...

Notably, passengers traveling aboard most of American Airlines' long-haul widebodies will still have to pay for Wi-Fi for ...

Recognized as one of Orlando’s best pest control companies, Massey Services has set the industry standard since 1985. Built ...

The Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) has implemented 15 pioneering development ...

For 85 years and counting, the Pennsylvania Turnpike’s commitment to high standards drives success in safety, customer service and mobility. “2025 will go down as perhaps the most consequential year ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

Officials say that AI tools will assist, not replace, agency staff and will operate under the state’s Responsible AI Policy.

Maryland will use $2.6 million in grants to pilot AI tools aimed at improving access to SNAP, Medicaid and unemployment ...