University libraries have evolved from their traditional functions of providing access to resources to being active participants in the research process. Today, libraries have an important strategic ...

Instead of depending on a customer service assessment by an external agency to improve your library, why not develop your own? Find out 10 things to include in your bespoke standard Customer service ...

CEDAR FALLS, Iowa --- As demand for digital resources rises and book circulation lessens, Rod Library at the University of Northern Iowa is ready to greet the technological era. "The library has ...

CEDAR FALLS | Robert James Waller has donated the original manuscript of his best-selling novel, “The Bridges of Madison County” to his alma mater, the University of Northern Iowa. "Sometime ago, I ...