Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.
Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...
Salesforce.com and Google are set to announce that they are linking up their cloud platforms, Force.com and App Engine, respectively. The idea is that the integration will enable developers to build ...