The BBC spent a morning there to see how its call‑handling centre and new dispensing technology – including a robot helper and 24-hour prescription vending machine – are helping to cut waiting times ...

Centrally imposed systems for booking GP appointments and the effort needed to keep them working to improve access for patients is having the opposite effect, according to new research led by the ...

A third (33.3%) of GP appointments in England in June were carried out either over the phone or online, the highest proportion since the pandemic. The figure is up from 30.9% a year earlier in June ...

A new 'three strikes' initiative will be promoted in GP surgeries across England from this week, forming part of a ...

Long waits for a GP appointment have soared under Labour with 300,000 more people waiting over a month to be seen this autumn, figures reveal. A total of 7.6million patients faced a delay of more than ...