The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon Alexa+ beta testing revealed major issues, with users calling it 'unbearably erratic' and blaming failures for real-world problems before launch.

Amazon’s Alexa was one of the many tech services impacted by a major Amazon Web Services outage that started on Monday morning, Oct. 20. According to Downdetector, reports of an Alexa outage peaked ...

Mihail Eric claims Amazon missed its chance to become a conversational AI leader with Alexa due to technical and bureaucratic issues in the company.

We attended Amazon's February announcement of a massive Alexa AI upgrade with great interest. The new service, called Alexa Plus, promised us conversational AI to set reservations, learn what we like, ...