Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which ...
Cloud costs can be difficult to keep under control at the best of times; 83% of CIOs are spending an average of 30% more on cloud infrastructure than they anticipated. Now, at least for AWS customers, ...
The latest trends in software development from the Computer Weekly Application Developer Network. AWS used its re: Invent 2025 conference to detail its work focused on simplifying model customisation ...
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