Missourians in need of help accessing public benefits saw wait times for the state’s long-overloaded call center increase in the final months of 2023. The average hold time for the state phone line ...
JEFFERSON CITY, Mo. (AP) — As millions of Medicaid recipients face the potential loss of health coverage for the first time since the coronavirus pandemic, state call centers are getting inundated ...
Members of Congress and advocates say the Social Security Administration is providing the public with misleading information about how long it will take to resolve their problems. Over the last ...
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