With rising utility bills and the increasing cost of living, consumers need more support than ever—especially the most ...
Research shows disinformation about climate change is common online - Copyright AFP Daniel MIHAILESCU Research shows disinformation about climate change is common ...
During 2024, the Financial Conduct Authority (FCA) carried out a review of firms’ treatment of customers in vulnerable circumstances. After a lengthy and detailed review, the FCA published its ...
Ofcom has imposed a substantial £23.8 million fine on Virgin Media, citing the company's failure to protect thousands of vulnerable customers during their transition to digital landline services. The ...
Artificial intelligence has become the Swiss Army knife of the business world, a universal tool for increasing sales, optimizing efficiency, and interacting with customers. But new research explores ...