By engineering the friction out of our workflows, are we inadvertently engineering the human interactions out of our days?

Every summer, I cross the Atlantic—sometimes with students, sometimes for conferences, always to see family. In sunlit plazas and narrow alleyways, in cafés and parks, I’m reminded how human existence ...

The world of work is being dominated by the transformative power of artificial intelligence. We see it reshaping processes, driving efficiencies, and promising new levels of productivity across every ...

In an era where consumers are bombarded with information, brands no longer compete just on products or services—they compete on trust. Yet, trust is at an all-time low. Consumers are skeptical of ...

We’re witnessing a technological sea change. Artificial intelligence has moved from research labs into everyday workflows, shaping how we communicate, create, and connect. It’s writing our emails, ...

A recent Gallup poll showed that employee engagement in the United States has hit its lowest point in 10 years. The advancement of artificial intelligence (AI) has played a significant role in this ...

For every one person who prefers interacting with AI, 4.4 prefer speaking with humans Baby-boomers are seriously anti-AI when it comes to customer service Report highlights the value of human ...

As the most discerning, up-to-the-minute voice in all things travel, Condé Nast Traveler is the global citizen’s bible and muse, offering both inspiration and vital intel. We understand that time is ...

The hiring world has undergone a significant transformation in efficiency over the past decade. Resumes can be uploaded with two clicks of a button, automated software sorts through candidates in a ...