Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Confused between Dynamics 365 vs Power Apps? Explore their key differences, real-world use cases, pricing insights, and expert guidance from Cynoteck to help you choose the right Microsoft solution in ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Paystand’s new CAD EFT support gives Canadian businesses using Microsoft Dynamics 365 Business Central the same seamless, zero-fee digital payment experience as U.S. users. Now Canadian companies can ...

John Deere is launching a new dealer business system using Microsoft Dynamics 365. The system will provide a common technology platform for many aspects of a dealer’s business, enabling new ...