In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced ...
Costco has been testing checkout technology it hopes will speed up the checkout process, something members rank as one of their significant concerns with the warehouse retailer. CEO Ron Vachris said ...
Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...