Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

Common causes of computer freezing and practical steps to troubleshoot and fix an unresponsive PC for smoother, more reliable performance. Pixabay, Pexels Experiencing a computer freezing repeatedly ...

You're the computer whiz in your circle of friends and family, which means, inevitably, somebody is going to call for tech support. If you can't fix it in person, these are the best approaches we've ...

I have set up a WinXP Pro machine to accept RDP connections. I have disabled the firewall, and ensured that all the user accounts on the computer have a password. I have disabled the Windows Firewall, ...

It's common for a small business not to have a centralized location; the small business owner saves money by not renting an office space and employees can work in any location they desire. However, ...