The popular New York Times columnist writes: The best part of the rise of online education is that it forces us to ask: What is a university for? . . . My own stab at an answer would be that ...

Technical writing is a highly specialized field that combines technical knowledge with the ability to communicate complex information clearly and effectively. For ambitious and skilled job seekers and ...

Last week, we discussed a report Gartner published last September titled “The IT Professional Outlook: Where will we go from here?” Gartner suggests that by 2010, the IT profession will be split into ...

How did Steve Jobs thrive in a technical field with a non-technical background? originally appeared on Quora: the place to gain and share knowledge, empowering people to learn from others and better ...

Although consumers and business clients are much more tech-savvy, in general, due to an increasing use of technology, it's still important to provide services like a help desk, knowledge base and ...

Sometimes, the ability to suspend assumptions and ego are far more critical than specific technical knowledge to solve issues in production One of the biggest misconceptions about troubleshooting ...