I write features on all tech topics, plus I handle several special projects, including the Readers' Choice and Business Choice surveys and yearly coverage of the Best ISPs and Best Gaming ISPs, Best ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

Are you using an old Windows computer? Or is your Windows computer out of warranty? If so, you need genuine websites that will help you if you face any issues with your computer. The chances of errors ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Globally, three out of five consumers encountered a tech support scam in the last 12 months, a five-point drop since 2018 Gen Zers and Millennials most likely to continue interactions when targeted ...