Small to medium-sized businesses want to use artificial intelligence (AI) to streamline workflows, reduce manual tasks and improve customer experiences. But many IT teams are stuck on how to implement ...

At the heart of any implementation effort are, perhaps not surprisingly, people. Many business books are written about change management, but precious few cover implementation to any degree. If it is ...

In my view, flexible work schedules at the office, driven by the recent pandemic, can no longer be treated as a temporary concession, but need to be addressed as a permanent requirement and woven into ...