The human life can be neatly divided into two halves. In the first half, when the phone rings, you think, "Oh, great! Someone's calling me!" In the second half, when the phone rings, you think, "Oh.

Right now—yes, right now—someone else is calling on your account. They slipped past voicemail. They’re speaking with your contact. And they’re trying to steal your business. If you’re confident in the ...

Lately, I’ve been avoiding phone calls and texting people more than I used to. I might prefer to pick up a phone, but then I think calling someone will interrupt their day and be an unwelcome ...