The ITS Help Desk is happy to help, but the easiest way to reset your password may be to do so yourself. Please go to go.brandeis.edu/reset, enter your Brandeis username and last name, and choose an ...

Password resets have always been problematic for helpdesks. Not only are there significant costs associated with the password reset process, but the helpdesk staff’s time could be better spent helping ...

What Does SSPR Stand For? SSPR, or Self-Service Password Reset software, makes end-user password management more manageable by providing a self-service facility. It's a way for individuals or teams to ...

What happens when an employee at your organization forgets their password? If your workplace is like many, a forgotten password kicks off a frustrating, time-consuming process. The employee must ...

Your organization's service desk serves a critical role in resetting passwords, resolving IT issues, and setting end-users up with the software they need. And as the ...