If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.
If your Brother scanner isn’t working after a Windows 11 upgrade, it could be due to driver or connection issues. Brother provides model-specific Windows 11 support pages to help you find and install ...
The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...