Oracle's efforts to please its UK users seem to be working, with a survey finding Oracle customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

Oracle’s seemingly botched migration to a new My Oracle Support portal this week has users worldwide hopping mad over what they are calling severe performance and access issues. The problems, which ...