There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

Digital transformation is a hot topic today, but what does it mean for small businesses? Eric Lamarre, Kate Smaje, and Rodney Zemmel, senior partners from global management consulting firm McKinsey, ...

Banks have long trodden the path of Transformation and Digitization, and the pandemic pushed these efforts to the forefront, to enable banks to conduct their business as usual, and work towards ...

This article presents a descriptive review of a team-based care transformation model in a large primary care network, including core staffing, process improvement, and extended care teams. Allegheny ...

Given the right tools, digital transformations seem fairly straightforward, but adopting new technology is never straightforward. When Johnson & Johnson wanted to digitize process improvement and ...