Q: This past March, I bought a Kenmore Elite top-load washer from Sears. A couple of weeks ago, in the middle of the night, when the machine was not running, the entire lid shattered and spread tiny ...

Washing machine repair: Fix 90 percent of clothes washer breakdowns with these four easy fixes, including filling and ...

Glass lids on a small number of Kenmore washing machines are spontaneously shattering, as shown in this picture. Elliott Advocacy Are we caught in the spin cycle? A consumer advocacy group claims the ...

Q: We have a top-of-the-line Kenmore Elite washer that I bought from Sears. It’s just four months old. The glass lid has spontaneously shattered. Christopher Elliott, the Travel Troubleshooter We ...

You know what can happen if you overload a washing machine. It can be disastrous. Well it turns out you might have a problem if you under load one of these new washers. Richard Hanlin showed us what ...

When Tom Fleming bought a new Kenmore front-loading washing machine, he expected it to last for years, but it broke shortly after and took him months to ger repaired. When Tom Fleming bought a new ...

When the top of Joseph Hill’s new Kenmore washer shatters into a thousand pieces, he calls Sears for help. And waits. And waits. Will his appliance ever get fixed? Question: I purchased a Kenmore ...

When he bought his Kenmore combination washer and dryer from Sears in Oak Brook on July 13, 2011, Tony La Piana decided not to pay for an extended warranty. The salesman assured him Kenmore products ...

You know what can happen if you overload a washing machine. It can be disastrous. Well it turns out you might have a problem if you under load one of these new washers. Richard Hanlin showed us what ...