As the pieces of Microsoft's recent sales reorganization are continuing to fall into place, Microsoft is undertaking a massive overhaul of its Premier Support organization -- its services unit that ...

"Microsoft Unified Support" is the company's new program aimed at providing technical support to organizations. Microsoft Unified Support will be replacing the current Premier Support program. The new ...

Microsoft's Unified Support plan will replace other Microsoft technical support plans, including Premier Support, in about six months, and likely will result in substantial price increases for ...

Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work You'd expect customer support and CRM vendor Zendesk to use its ...

Microsoft's Unified Support plan will replace other Microsoft technical support plans, including Premier Support, in about six months, and likely will result in substantial price increases for ...