Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...

They sound harmless, but they’re not. And yes, you’ve probably said at least one of them.

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

If you have ever walked out of a meeting questioning your memory, your judgment, or even your value, you are not alone. You might be experiencing gaslighting or passive-aggressive behavior at work.

Passive-aggressive is a popular term that sounds like a total oxymoron—isn't it one or the other? Passive or aggressive? Not necessarily. This description may sound familiar...as in, like one or more ...

Whether it's from a colleague, a friend, or a family member, having the right comeback to a snide remark can cut the awkwardness and steer the conversation back on track. The key is to maintain your ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...