LONDON--(BUSINESS WIRE)--SpendEdge, a global procurement market intelligence firm, has announced the release of their Global Contact Center Outsourcing Category - Procurement Market Intelligence ...

DUBLIN--(BUSINESS WIRE)--The "Data Center Outsourcing - Global Strategic Business Report" has been added to ResearchAndMarkets.com's offering. The global market for Data Center Outsourcing was ...

How to Use Call Center Outsourcing and Protect Your Brand Your email has been sent When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to do ...

Should you outsource your data center? Data center outsourcing is a topic that generates almost religious levels of conviction – on both sides of the argument. While some IT executives see it as ...

Smart businesses recognize the value of outsourcing, as this can lead to huge cost reductions. Some lack the internal resources to meet customer expectations, while others can no longer handle the ...

The data center is the bedrock of the insight economy. To be competitive, enterprises need IT infrastructure that can process data at scale, on a cost-effective basis. However, many organizations ...

Trevor Clark is the Founder and CEO of ShyftOff, a flexible, on-demand outsource solution for contact centers and customer support teams. Outsourcing is a strategic decision that many contact center ...

Outsourcing is expected to change contact centers in the future as companies look to improve customer experience (CX) by utilizing ...

Electronic Data Services (EDS) plans to open at least two outsourcing centers in China, hiring 2,000 staff over the next two years, a company spokesman said Thursday. “China is a strategic growth ...

Outsourcing is as old as the hills, and on-demand computing (or utility computing, if you prefer) is becoming a better understood concept in enterprise computing. Put the two together and you get a ...