New AI-powered enhancements to Leaptree Optimize help organisations analyse interactions, spot quality trends, and ...

Salesforce, Inc. (NYSE:CRM) has chosen Ironclad as its contract lifecycle management (CLM) platform. Ironclad is poised to be a key partner as Salesforce continues to streamline contracting processes, ...

Adds two-way messaging capability to Salesforce for personalized, contextual communications to improve first contact resolutionand customer engagement, and enhance Vonage Contact Center HOLMDEL, N.J., ...

Managing customer relationships effectively is crucial for a thriving business. Understanding and satisfying customer needs are the foundation for success and competitiveness. But how can this be ...

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations. After ...

SAN FRANCISCO--(BUSINESS WIRE)--Aria Systems, the leader in empowering enterprises to accelerate subscription and usage-based revenue growth, today announces the launch of Aria Billing Studio, a suite ...

Salesforce and monday are both great companies with excellent reputations and similar feature sets. However, there are a few distinct differences.

New AI-powered enhancements to Leaptree Optimize allow organisations to analyse 100% of customer interactions, identify quality and performance trends in real time, and drive measurable improvements ...