This year is a "crunch year" for multi-channel retailing, according to the latest research by Forrester and Zygon, which acts as a multi-channel specialist for catalogue and product information ...

The FINANCIAL — The retail industry is rapidly evolving. The rise of internet retailing is forcing store-based retailers to quickly adapt by adopting multi-channel strategies, such as click and ...

Capgemini offers consulting, technology, outsourcing and local professional services, working with clients to develop strategies and technologies tailored to their needs. It has a wealth of experience ...

Merkle has announced the release of its new database marketing suite aimed at multi-channel retail specialists. Called Retail Marketing Suite (RMS), it includes both off-the-shelf and customizable ...

Representatives from 100 of the UK’s top retailers yesterday voted overwhelmingly for a future that includes multi-channel retail strategies. 89% of retailers attending the Forrester Multi-Channel ...

While multi-channel has been the words on many a retailers lips for the past few years, it is time that stop separating the channels in which customers purchase and instead combine them. Motivated by ...

Bed, Bath & Beyond has been on a long omni-channel transformation journey, but with too little, too late being the inevitable end. It’s been a long time coming, but this is the last time that ...