Some people are good at remembering names and understand how important that acknowledgement is. It makes people feel important and lets them know you are paying attention and that "nice to meet you" ...

In her role at Duke, Cam Kelly’s memory gets put to the test. As Associate Vice President for Principal Gifts for Duke Alumni Engagement and Development, she maintains a mental rolodex of Duke alumni ...

Add Yahoo as a preferred source to see more of our stories on Google. Top CEOs have figured out how to be lazy—in a good way. (Illustration by Fortune) In coaching hundreds of executives over the ...

Repetition is a key element of learning. If you want to remember something, come back to it again and again. But when and how you revisit information matters. Decades of research have shown that ...

In coaching hundreds of executives over the years, a few questions come up again and again. Recently the CEO of a large company in the Midwest noticed during a training that I greeted a new group, ...