As part of its continuous push to market its AOL Instant Messenger program, America Online is testing a new instant-chat robot that answers questions from AIM users about weather and stocks. In ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Meebo is turning its instant message aggregator service into a “platform” ...

Facebook's chat feature is normally used from the Facebook website, but you can also use Facebook chat from within a variety of instant messaging programs. Facebook's chat uses the standard XMPP, also ...

These chat apps — which can be described as cross-platform or multiprotocol IM apps — support more than one instant messaging network. Instead of having the AIM and Yahoo Messenger chat programs ...

You probably think of instant messenger (IM) as an informal communications channel mainly used by teenagers – and you would be correct to do so. But despite limitations, a growing number of B2B ...