We’re facing a crisis of customer centricity. Most companies recognize customers as the necessary focal point of business operations, but the philosophy tends to fall apart in the execution. To bridge ...

Forbes contributors publish independent expert analyses and insights. I write about the psychology of leadership, tech and entrepreneurship. While the human quest of meaning is perennial, the answers ...

There is a growing consensus among social scientists and philosophers alike that a sense of life’s meaning and purpose is a key aspect of flourishing, and one that is not reducible either to happiness ...

My colleagues and I at Purdue University have uncovered a significant imbalance in the human values embedded in AI systems. The systems were predominantly oriented toward information and utility ...

Humans are the meaning-seeking animals. We have an unquenchable desire to understand how the world is connected. All cultures have myths and stories about how the universe was created and who has ...

Many of the challenges we address here were evident to the pioneers of medical decision analysis of the 1950s 7 and to scholars in subsequent decades 8-11 who conducted careful and creative studies of ...

Ike Obi does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...