Every company likes to believe it puts clients first. But there’s often a wide gap between intention and reality. The reality is, to be client-first is to live and breathe the goals that matter most ...

Getting a client and retaining a client are totally two different things. As a barber, it is easier to get a client than to make the same client come for your services over and over again. There is ...

Discover techniques to improve your cold calling strategy and effectively engage clients, boosting your business acumen and building long-lasting relationships.

Opinions expressed by Entrepreneur contributors are their own. If you can keep a client for two years instead of two months, your profitability goes up 12 times without any extra effort, marketing, ...

After completing the often-arduous tasks of researching nearby therapists, setting up consults, and choosing a clinician who seems like a good fit, first-time therapy clients may suddenly find ...