Consumers, rejoice: Mozilla Firefox is testing a feature that will detect and identify fake reviews left on products on ecommerce sites like Amazon, and automatically re-adjust scores after their ...

Fake reviews and bots can greatly undermine consumer trust and impact brand reputation. A 2023 BrightLocal report indicated that 98% of consumers read online reviews, and unfortunately, 42% have seen ...

The emergence of generative artificial intelligence tools that allow people to efficiently produce novel and detailed online reviews with almost no work has put merchants, service providers and ...

On the battlefield of online reviews, it’s AI vs. AI. Generative artificial intelligence that can spit out human-sounding reviews is being met by AI trained to detect fake reviews. It’s the kind of ...

Online shopping has become second nature for most of us, but with it comes a growing problem that affects millions of purchasing decisions every day. Research suggests that roughly 31% of reviews ...

If you are planning to shop for the holidays coming up soon, you might want to be careful about fake reviews. Fake reviews are a serious problem for online retailers like Amazon because they can ...

The proliferation of online reviews has transformed consumer decision-making, yet it has also given rise to sophisticated schemes of fake review generation and spam. Researchers have developed a ...

If you have been scammed by online reviews on websites like Amazon.com Inc. (NASDAQ:AMZN), Best Buy Co Inc. (NYSE:BBY), or Walmart Inc. (NYSE:WMT), Mozilla Firefox is here to save you. What Happened: ...

Trustpilot, formed in 2007, is a site that aggregates user reviews of companies and websites. The company boasts 238 million reviews on its site, having reviewed nearly a million sites across 50 ...

Consulting reviews or ratings while shopping online has become second nature for many consumers. Whether you’re browsing for an investment purchase like a new couch or looking for everyday items like ...

If you've ever browsed reviews for an online product, you've no doubt wondered if you could trust certain ones. Firefox is hoping to give you a little more certainty when you shop, thanks to a ...

Are product- and service-rating services destined to be overrun by fake reviews? Not if Cornell University has anything to say about it. School researchers have developed software they say can detect ...