Younger mobile users reported more issues and reduced phone usage compared with earlier results U.S. wireless networks continue to deliver strong, consistent performance across major carriers, with ...
TROY, Mich.: 18 July 2024 — With the increase of 5G phones and network technology, wireless customers are experiencing fewer problems according to the JD Power 2024 U.S. Wireless Network Quality ...
TROY, Mich.: 17 July 2025 — Wireless network quality has improved across the board in 2025 as problems per 100 (PP100) cell phone interactions decreased to 8 PP100, the lowest point since the study ...
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