In March, the number of people who depended on Zoom skyrocketed. I wrote at the time about how it quickly became the most important app in the business world, and it was true. Remarkably, while the ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

Zoom AI Companion gets a major productivity update ...

Collaboration platform Zoom is expanding its strategy to make it a useful place to get work done, whilst integrating with other key enterprise platforms. Although Zoom was once just considered a ...

Forbes contributors publish independent expert analyses and insights. Serial technology CEO covering all things IT & Tech. This article is more than 5 years old. Simple, slick and easy-to-implement, ...

This Thanksgiving, instead of families gathering around a kitchen table, many will congregate around a webcam, smartphone or tablet. And Zoom is making sure they can do it free of charge. Earlier this ...

Barely two years after rising from almost nowhere to establish a leadership position in the videoconferencing market, and looking to develop services for work transformation, Zoom Video Communications ...

It’s a relatable start to Zoom’s earnings call webinar on June 2, reporting on the company’s results for the quarter ending April 30, 2020. Tom McCallum, head of investor relations, reads a brief ...