MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in customer experience solutions, announced its participation at Gartner IT Symposium/Xpo™ 2023 today through October 19 at the Walt Disney ...

AI-driven customer experience solutions are rapidly becoming a key competitive differentiator globally, with Türkiye-based ...

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named a finalist for Customer Experience Solution of ...

ibex, a global leader in business process outsourcing and AI-powered customer engagement solutions, has been awarded the Customer Experience Innovation Award by TMC’s CUSTOMER Magazine for its ...

As dealerships face increasing customer communication demands, Mia Labs offers an AI solution designed to automate BDC operations, answer calls, and improve ...

Streamline compliance. Regtech simplifies compliance, streamlines data processing and secures customer interactions. Enhance engagement. Leveraging AI and ML, regtech improves customer touchpoints and ...

The companies on Jan. 21 announced a strategic partnership and joint solution that combines Medallia's omnichannel customer ...

Innovative CX platform intelligently and seamlessly integrates people, processes and technology to deliver 24/7 omnichannel experiences consumers expect Solution spans customer lifecycle from sales to ...

The integrated solution will help large organizations to deliver seamless, intelligent, and AI-powered customer experiences. The joint offering integrates the Five9 AI-Infused Intelligent CX Platform ...

In our digital landscape, leveraging AI isn't just an option; it's becoming a necessity to craft exceptional customer experiences. But choosing the best AI isn't the silver bullet to solve the ...