CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Understanding and mastering data integration strategies is crucial. Michael Mathias, CMSWire Contributor and CEO of digital agency Whereoware, offers invaluable insights into the complex world of data ...

In today's data-driven world, businesses are drowning in customer information. Customer interactions are increasingly omnichannel and digital, and there is a deluge of data. There is huge value to be ...

In the digital world, companies often have data stored across multiple platforms and systems. They must then be able to successfully integrate and analyze this data if they want to make informed ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

SAS Institute Inc. this week plans to announce a new project intended to expand its reach into the data integration market and aimed at helping companies link the various sources of operational data.

PALO ALTO, Calif.--(BUSINESS WIRE)--Denodo, a leader in data management, today announced that Gartner® has positioned the Company as a “Leader” for the fourth consecutive year in its 2023 Magic ...

STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...