The worst time to prepare for a crisis is when your organization is in the midst of one. While hurdles are a common occurrence in business, the last few years alone have shown how a lack of ...

Large or small, every business encounters the unexpected. Learn six ways to implement the principles of crisis management.

The universal managerial imperative is clear: When something happens, you must do something. Still, while operational adjustments are relatively straightforward, even if potentially painful, it is ...

A GAO report found that key components are missing in the plan. In a hearing peppered with statistics and stories of the nation's opioid crisis, a government official told a congressional panel ...

Business crises are almost inevitable in a fast-paced, constantly changing and social-media-hungry world. When an organization is in the midst of a crisis, it’s essential to provide stakeholders, ...

When someone says “crisis PR,” most people will probably think of a catastrophic event, such as a natural disaster, or a personal or professional scandal. Those can happen to businesses at times, but ...

In today’s tumultuous landscape, the rise of misinformation and disinformation during disasters poses a significant challenge to effective crisis communication. The recent response to Hurricane Helene ...

In my last post, I challenged the notion that the COVID-19 crisis (or any crisis, for that matter) is all bad. In fact, I argue that this crisis can actually be an opportunity to better yourself as a ...