Cable and telecom companies have a rich history of customer service horror stories, but one area where they often excel despite famously poor customer care is reducing turnover, or churn. Healthcare ...

Since launching a year ago, Wishpond (WISH:CA) has added over 500 new Propel IQ customers, which is generating higher gross margins and has shown up to 40% lower customer churn rate than the Company's ...

SUNNYVALE, Calif., Sept. 12, 2023 (GLOBE NEWSWIRE) -- Evergent, a customer management and monetization leader for streaming and digital subscription businesses, today announced the integration of ...

DoorLoop,  a prominent hospitality and property management platform, has reduced customer churn by 50 percent after embedding a native website builder directly into its hospitality and property ...