WASHINGTON, DC - SEPTEMBER 21: Sen. Rob Portman (R-OH) speaks to Sen. Gary Peters (D-MI) at a hearing to discuss security threats 20 years after the 9/11 terrorist attacks at the U.S. Capitol on ...

CINCINNATI (WKRC) -A Cincinnati woman had a balance of $0 for months on her Duke Energy bill. Her attempts to get answers and pay the bill accurately were unsuccessful and turned into a customer ...

ROCHESTER, N.Y. – After a years-long News10NBC investigation into major billing and customer service issues, Rochester Gas and Electric (RG&E) says it is trying to be as transparent as possible with ...

A bipartisan pair of lawmakers, Sen. Bill Cassidy, R-Louisiana, and Mark Warner, D-Virginia, introduced legislation supported by the American Institute of CPAs to improve customer service at the ...

More: Latest News from Around the Tri-State The NYSBA has told E-ZPass Customer Service to refund accounts if they were overcharged. Anyone who still has questions about their E-ZPass account and the ...