Customer reviews for auto repair shops influence trust, visibility and foot traffic more than any other marketing tool.

Rafe Needleman reviews mobile apps and products for fun, and picks startups apart when he gets bored. He has evaluated thousands of new companies, most of which have since gone out of business. I have ...

Finding a trustworthy repair shop is one of the most important parts of keeping your vehicle properly serviced. It can be a challenge, but CR’s expert guidance can help you size up service facilities ...

Finding the cheapest auto body repair can backfire. Make sure to pick the right type of repair shop, read reviews, gather estimates and ask the right questions. Many, or all, of the products featured ...

When it comes to automotive service facilities, Consumer Reports members prefer independent shops—and, in some cases, chains—over dealerships, according to our annual survey. The survey results show ...

Auto service and repair shops perform preventive maintenance, general repairs and safety checks to keep your vehicle in good shape. Use our guide to research the best auto service and repair companies ...

Car dealerships have wildly varying customer satisfaction ratings when it comes to auto repair prices, wait times and overall service, with Hyundai, Jeep and Kia scoring the worst, according to the ...

Often during my radio show I get the question, “Should I take my vehicle to a dealer, a local independent shop, or a specialist?” It’s a good question, but the answer depends on various factors. Often ...