One problem enterprises face is getting employees to actually use the AI agents their dev teams have built. Google, which has already shipped many AI tools through its Workspace apps, has made Google ...

But when an agent is forced to navigate multiple open tabs just to answer a single customer query, we aren't witnessing productivity. We are witnessing the "Swivel Chair" problem in action. They have ...

They can shop, book flights, and control your apps—at least in theory. In practice, today’s AI agents are slow, error-prone, and riddled with privacy trade-offs. Here's a look at what they are, and ...

Most teams can get an AI agent to look impressive in a demo. The hard part is shipping an agent that stays reliable once it’s exposed to real users, messy data and changing systems.