Ambulance service call handlers have described how they dealt with "unprecedented" numbers of 999 calls, equivalent to filling 300 double-decker buses. South East Coast Ambulance Service (Secamb) ...
NHS 999 staff are quitting and suffering burnout caused by the “relentless pressure” of calls, according to new research. Figures obtained by Unison from ambulance services showed high turnover rates ...
A 999 call handler has revealed the heartbreaking calls they receive on a daily basis - and it has left some people in tears. Encouraging the public to ask questions about their job, the handler took ...
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